Privacy Policy

1. Introduction

Welcome to Holidays Europe Rentals ("we", "us", "our"). We are committed to protecting your privacy and handling your personal information in a safe and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you:

• visit our website holidayseuroperentals.com,
• book a rental property through our site,
• sign up for our newsletter,
• contact us or otherwise interact with us.

By using our website and services, you consent to the practices described in this policy.

2. Contact Information

Data Controller:
Holidays Europe Rentals

151 rue de Grenelle 75007
info@holidays-france-rentals.com

0608074698

If required, you may also provide the contact details of your Data Protection Officer (DPO) if you have appointed one.

3. What Information We Collect

We collect personal data that you voluntarily provide to us when you:

• make a reservation (name, email, phone number, payment details required by payment processors only),
• subscribe to our newsletter,
• contact us via forms or email,
• fill in booking or guest information.

We may also collect data automatically, such as:

• IP address,
• device and browser information,
• website usage data such as pages viewed and time spent on pages.

This data may be collected through cookies and similar tracking technologies.

4. How We Use Your Information

We use your personal information for the following purposes:

1. To fulfill reservations and bookings
   including communication with you and processing payments.
2. To provide customer support
   and respond to your requests.
3. To send transactional and promotional emails
   if you have opted into our newsletter.
4. To analyse and improve our website’s performance
   including understanding user behaviour with analytics tools.
5. To comply with legal obligations
   such as accounting and tax reporting.

5. Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:

• Contractual necessity — to perform our booking services and fulfil our contract with you.
• Consent — for marketing emails and non‑essential tracking technologies.
• Legal obligation — to meet our legal and regulatory requirements.
• Legitimate interests — to improve our services and ensure the security of our website.

6. Sharing Your Information

We may share your personal data with:

• Service Providers — such as payment processors, email service providers, and hosts that help us operate the website and deliver services.
• Legal Authorities — if required to comply with legal obligations.
• Analytics Tools (e.g., Google Analytics) if you consent to tracking cookies.

We do not sell your personal data to third parties.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and to analyse website performance.

You may choose to disable certain cookies via your browser settings; however, some features of the website may not function properly without them.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. For example:
• Booking documentation may be kept for accounting and tax compliance purposes.
• Newsletter preferences are stored until you unsubscribe.
• Analytics data retention periods depend on the tools used.

9. Your Rights Under GDPR

If you are a resident of the EU or EEA, you have the following rights:
• Right of Access — request confirmation of what data we hold about you.
• Right to Rectification — correct inaccurate or incomplete personal data.
• Right to Erasure — request deletion of your personal data.
• Right to Restrict Processing — limit how your data is used.
• Right to Object — oppose processing based on legitimate interest or direct marketing.
• Right to Data Portability — receive your data in a structured, commonly used format.
• Right to Withdraw Consent — where processing is based on consent.
• Right to Withdraw Consent — where processing is based on consent.
To exercise any of these rights, please contact us using the details above.

10. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include secure hosting, SSL encryption, and regular security assessments.

11. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from minors without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised Effective Date. We encourage you to check back regularly.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@holidays-france-rentals.com
Address: 151 rue de Grenelle 75007

Who we are

Our website address is: https://holidayseuroperentals.com/

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.